Running tabletop exercises that find real gaps

    A good tabletop is uncomfortable. If everyone leaves feeling reassured, the scenario was too kind or the facilitator flinched at the decision that mattered.

    By Piotr Zenon Żabrowski · Published · Updated

    Design

    1. 01Pick a plausible scenario

      Drawn from your own architecture and threat model. Generic ransomware stories produce generic answers.

    2. 02Set the objective

      One or two decisions you want to test — for example, who authorises taking a customer-facing service offline.

    3. 03Write injects, not a narrative

      Timed information drops, including at least one that is wrong, because real incidents include bad information.

    4. 04Invite the deciders

      Legal, communications, a business owner and an executive. A technical-only tabletop tests the wrong layer.

    5. 05Facilitate for decisions

      Keep asking who decides, by when, and on what evidence. Do not accept 'we would investigate'.

    6. 06Capture gaps as owned actions

      Each gap leaves the room with an owner and a date, or the exercise was theatre.

    The gaps this reliably finds

    • Nobody knows who can authorise taking production offline.
    • The notification clock starts later than the regulator would accept.
    • Contact details and out-of-band communications are stale or unavailable.
    • Backup restoration has never been timed against the stated recovery objective.
    • Provider and vendor escalation paths are unknown or unowned.
    • Evidence would be destroyed by the first containment action people propose.
    • The AI-specific playbook (if one exists) has never been through a scenario, so decisions like 'who can disable a customer-facing agent' get invented live.

    Frequently asked questions

    How often?

    Twice a year for the core team, annually with executives, plus a short one after any significant architecture change.

    Should it be announced?

    Tabletops, yes — the goal is learning, not surprise. Unannounced testing belongs to technical exercises, not decision exercises.

    How does this fit regulatory testing requirements?

    It closes the gap between an existing test-and-exercise programme (structured around something like NIST SP 800-84) and a regulatory requirement to test resilience under DORA or NIS2. A tabletop on its own satisfies neither regime fully — DORA expects a broader digital operational resilience testing programme, and NIS2 expects tested incident-handling procedures — but a well-run tabletop is usually the cheapest evidence that the procedures behind both actually work under pressure, and its outputs feed directly into the required testing record.